{"id":1894,"date":"2014-09-30T20:21:01","date_gmt":"2014-09-30T18:21:01","guid":{"rendered":"http:\/\/www.itidea.nl\/?p=1894"},"modified":"2014-10-10T20:27:20","modified_gmt":"2014-10-10T18:27:20","slug":"search-has-encountered-a-problem-that-prevents-results-from-being-returned","status":"publish","type":"post","link":"https:\/\/www.itidea.nl\/index.php\/search-has-encountered-a-problem-that-prevents-results-from-being-returned\/","title":{"rendered":"Search has encountered a problem that prevents results from being returned"},"content":{"rendered":"<p>\u200bWhen you see the following message displayed in search related webparts or in the search centre:<\/p>\n<blockquote><p>Search has encountered a problem that prevents results from being returned. If the issue persists Please contact your administrator<\/p>\n<p>Correlation ID:<\/p><\/blockquote>\n<p>Or in Dutch:<\/p>\n<blockquote><p>Bij het zoeken is een probleem opgetreden dat verhindert dat resultaten worden geretourneerd. Als het probleem zich blijft voordoen, neemt u contact op met de beheerder<\/p>\n<p>Correlation ID:<\/p><\/blockquote>\n<p>The Search Administration shows a warning icon at the Index partition section:<br \/>\n<a href=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2014\/10\/SearchService_SearchAdministration.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1897 size-large\" src=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2014\/10\/SearchService_SearchAdministration-1024x501.png\" alt=\"SearchService_SearchAdministration\" width=\"598\" height=\"292\" srcset=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2014\/10\/SearchService_SearchAdministration-1024x501.png 1024w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2014\/10\/SearchService_SearchAdministration-300x146.png 300w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2014\/10\/SearchService_SearchAdministration-600x293.png 600w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2014\/10\/SearchService_SearchAdministration-900x440.png 900w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2014\/10\/SearchService_SearchAdministration.png 1354w\" sizes=\"auto, (max-width: 598px) 100vw, 598px\" \/><\/a><\/p>\n<p>And in the <strong>ULS<\/strong> the following messages can be found:<\/p>\n<ul type=\"disc\">\n<li>Microsoft.Ceres.InteractionEngine.Component.FlowHandleRegistry : Exceptions occurred when evaluating the flow.\u00a0 Microsoft.Ceres.Evaluation.DataModel.EvaluationException: Cannot plan query for index system SPd90968e26d35. Index fragment &#8216;0&#8217; has no available cells. Cell statuses: [Cell I.0.0 on node IndexComponent1: Cell status is set to &#8216;not available&#8217; (cell out of sync or seeding)] \u00a0 at Microsoft.Ceres.Evaluation.Engine.ErrorHandling.HandleExceptionRecordSetSink.DoWithTryCatch(IRecord record) \u00a0at Microsoft.Ceres.InteractionEngine.Component.FlowHandleRegistry.SubmitData(FlowExecutionInfo handle, InputData inputData, Stopwatch timer, String correlationId, Guid tenantId, String query, String flowName, Int32 queryTimeoutMillis) \u00a0at Microsoft.Ceres.InteractionEngine.Component.FlowHandleRegistry.ExecuteFlow(String flowName, InputData input, Int32 queryTimeoutMillis)<\/li>\n<li>w3wp.exe: All query processing components are in &#8216;Failed&#8217; status.<\/li>\n<li>SearchServiceApplicationProxy::Execute&#8211;Error occured: System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: Tried IMS endpoints for operation Execute: Cannot plan query for index system SPd90968e26d35. Index fragment &#8216;0&#8217; has no available cells. Cell statuses: [Cell I.0.0 on node IndexComponent1: Cell status is set to &#8216;not available&#8217; (cell out of sync or seeding)] (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is: Microsoft.SharePoint.SPException: Tried IMS endpoints for operation Execute: Cannot plan query for index system SPd90968e26d35. Index fragment &#8216;0&#8217; has no available cells. Cell statuses: [Cell I.0.0 on node IndexComponent1: Cell status is set to &#8216;not available&#8217; (cell out of sync or seeding)] at Microsoft.Office.Server.Search.Query.Ims.LoadBalancer.RoundRobinLoadBalancerContext.NextEndpoint(String operationName, String failMessage) \u00a0at Microsoft.Office.Server.Search.Administration.SearchServiceApplication._ImsQueryInternalType.DoSpLoadBalancedImsOp[T](ImsBackedOperation`1 imsCall, Int32 timeoutInMilliseconds, Int32 wcfTimeoutInMilliseconds, String operationName) \u00a0at Microsoft.Office.Server.Search.Administration.SearchServiceApplication._ImsQueryInternalType.Execute(QueryProperties properties, Guid ssaId) \u00a0 at Microsoft.Office.Server.Search.Administration.SearchServiceApplication.Execute(QueryProperties prope&#8230;).<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>And the <strong>Event viewer<\/strong>\u00a0shows something like this:<\/p>\n<p>Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance (c15f488e-cc03-4274-a280-72e039cab353).<\/p>\n<p>Reason: An update conflict has occurred, and you must re-try this action. The object SearchDataAccessServiceInstance was updated by &lt;user&gt;, in the OWSTIMER (9208) process, on machine &lt;machine&gt;.\u00a0 View the tracing log for more information about the conflict.<\/p>\n<p>Technical Support Details:<br \/>\nMicrosoft.SharePoint.Administration.SPUpdatedConcurrencyException: An update conflict has occurred, and you must re-try this action. The object SearchDataAccessServiceInstance was updated by &lt;user&gt;, in the OWSTIMER (9208) process, on machine &lt;machine&gt;.\u00a0 View the tracing log for more information about the conflict.<\/p>\n<p>at Microsoft.Office.Server.Search.Administration.SearchServiceInstance.Synchronize()<br \/>\nat Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)<\/p>\n<h3>Solution<\/h3>\n<p>To solve the issue follow these steps:<\/p>\n<ol type=\"1\">\n<li value=\"1\">Stop the Timer Service<\/li>\n<li>Clear the configuration cache\n<ol type=\"a\">\n<li value=\"1\">Find in \\ProgramData\\Microsoft\\SharePoint\\Config the folder where the file cache.ini exists<\/li>\n<li>Delete every file from this folder EXCEPT cache.ini<\/li>\n<li>Open cache.ini, delete the content and put &#8216;1&#8217; (without the quotes) in it and save the file<\/li>\n<\/ol>\n<\/li>\n<li>Restart the Timer Service<\/li>\n<li>Index reset<\/li>\n<li>Full crawl<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>And the Index Partition is healthy again!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u200bWhen you see the following message displayed in search related webparts or in the search centre: Search has encountered a problem that prevents results from being returned. If the issue persists Please contact your administrator Correlation ID: Or in Dutch: &#8230; <a class=\"more-link\" href=\"https:\/\/www.itidea.nl\/index.php\/search-has-encountered-a-problem-that-prevents-results-from-being-returned\/\">Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35],"tags":[44],"class_list":["post-1894","post","type-post","status-publish","format-standard","hentry","category-sharepoint-2013","tag-sharepoint-2013"],"_links":{"self":[{"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/posts\/1894","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/comments?post=1894"}],"version-history":[{"count":5,"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/posts\/1894\/revisions"}],"predecessor-version":[{"id":2504,"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/posts\/1894\/revisions\/2504"}],"wp:attachment":[{"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/media?parent=1894"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/categories?post=1894"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/tags?post=1894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}