{"id":2059,"date":"2015-08-20T19:46:28","date_gmt":"2015-08-20T17:46:28","guid":{"rendered":"http:\/\/www.itidea.nl\/?p=2059"},"modified":"2015-09-14T22:52:24","modified_gmt":"2015-09-14T20:52:24","slug":"collect-signatures-workflow-an-error-occurred-signing-the-document","status":"publish","type":"post","link":"https:\/\/www.itidea.nl\/index.php\/collect-signatures-workflow-an-error-occurred-signing-the-document\/","title":{"rendered":"Collect signatures workflow &#8211; An error occurred signing the document"},"content":{"rendered":"<p>One of the out-of-the-box workflows in SharePoint is the Collect signatures workflow.<\/p>\n<p>When you are assigned to a task from this workflow, you&#8217;ll receive an email with an &#8216;Open this task&#8217; action button.<br \/>\n<a href=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-open-task-Outlook1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2075 size-thumbnail\" src=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-open-task-Outlook1-150x150.png\" alt=\"Collect signatures - open task Outlook\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-open-task-Outlook1-150x150.png 150w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-open-task-Outlook1-144x144.png 144w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a><\/p>\n<p>Click the button:<br \/>\n<a href=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-open-document.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2063\" src=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-open-document-300x69.png\" alt=\"Collect signatures - open document\" width=\"300\" height=\"69\" srcset=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-open-document-300x69.png 300w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-open-document-1024x238.png 1024w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-open-document-600x139.png 600w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-open-document-900x209.png 900w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-open-document.png 1113w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Select &#8216;Open Document&#8217;, Word is opened and on top the workflow task shows as notification.<\/p>\n<p>Select &#8216;Open this Task&#8217; and the following screen shows up:<br \/>\n<a href=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-task.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2062\" src=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-task-300x262.png\" alt=\"Collect signatures - task\" width=\"300\" height=\"262\" srcset=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-task-300x262.png 300w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-task-600x524.png 600w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-task.png 692w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Optional add a comment in the &#8216;Comments&#8217; field and select &#8216;Sign&#8217;.<\/p>\n<p>The following message shows:<\/p>\n<p><a href=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-error.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2061\" src=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-error-300x131.png\" alt=\"Collect signatures - error\" width=\"300\" height=\"131\" srcset=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-error-300x131.png 300w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-error-1024x447.png 1024w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-error-600x262.png 600w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-error-900x393.png 900w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-error.png 1491w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<blockquote><p>&#8216;An error occurred signing the document. The signature line may not be configured correctly or may have already been signed.&#8217;<\/p><\/blockquote>\n<h5>This message occurs when<\/h5>\n<ul>\n<li>no Signature Line object is added to the document,<\/li>\n<li>there are more people in the workflow than signature lines or<\/li>\n<li>someone tries to sign a signature line which is already signed.<\/li>\n<\/ul>\n<p>Add a Signature Line object to the document by selecting &#8216;Signature Line&#8217; in the &#8216;Insert&#8217; tab in Word or Excel. The following screen shows up:<\/p>\n<p><a href=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-signature-setup.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2065\" src=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-signature-setup-260x300.png\" alt=\"Collect signatures - signature setup\" width=\"260\" height=\"300\" srcset=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-signature-setup-260x300.png 260w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-signature-setup.png 598w\" sizes=\"auto, (max-width: 260px) 100vw, 260px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Select &#8216;Ok&#8217; and a Signature Line object is inserted in the document.<\/p>\n<p><a href=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-signature-line-in-Word.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2064\" src=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-signature-line-in-Word-272x300.png\" alt=\"Collect signatures - signature line in Word\" width=\"272\" height=\"300\" srcset=\"https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-signature-line-in-Word-272x300.png 272w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-signature-line-in-Word-931x1024.png 931w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-signature-line-in-Word-600x659.png 600w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-signature-line-in-Word-900x989.png 900w, https:\/\/www.itidea.nl\/wp-content\/uploads\/2015\/09\/Collect-signatures-signature-line-in-Word.png 1130w\" sizes=\"auto, (max-width: 272px) 100vw, 272px\" \/><\/a><\/p>\n<p>This signature line will be used in the workflow to be able to actually sign the document.<\/p>\n<h4>Summary<\/h4>\n<p>To use the Collect signature workflow an actual Signature line object has to be present in the document. Only Word and Excel documents can contain these kind of Signature line objects.<br \/>\nThe sequence and number of persons assigned to the workflow have to agree the sequence and number of Signature line objects in the document.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the out-of-the-box workflows in SharePoint is the Collect signatures workflow. When you are assigned to a task from this workflow, you&#8217;ll receive an email with an &#8216;Open this task&#8217; action button. Click the button: Select &#8216;Open Document&#8217;, Word &#8230; <a class=\"more-link\" href=\"https:\/\/www.itidea.nl\/index.php\/collect-signatures-workflow-an-error-occurred-signing-the-document\/\">Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39,35],"tags":[37,44],"class_list":["post-2059","post","type-post","status-publish","format-standard","hentry","category-office-365","category-sharepoint-2013","tag-office365","tag-sharepoint-2013"],"_links":{"self":[{"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/posts\/2059","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/comments?post=2059"}],"version-history":[{"count":12,"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/posts\/2059\/revisions"}],"predecessor-version":[{"id":2079,"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/posts\/2059\/revisions\/2079"}],"wp:attachment":[{"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/media?parent=2059"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/categories?post=2059"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.itidea.nl\/index.php\/wp-json\/wp\/v2\/tags?post=2059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}